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  TecTrax Service Desk 2.0 is now available! Packed with features and designed for IT companies by IT Engineers to maintain, schedule & track customer service tickets, customer databases and inventory. View critical customer data and full history of current and completed tickets at the click of a mouse. Schedule onsite appointments now or in the future, assign to a technician and let our software automatically notify them via SMS! Create new tickets right from the original email and record every step along the way, from part ordering to finished invoices. Our intuitive software learns as you go and searches out patterns to find and suggest answers to repetitive problems automatically. Call us today for a free demonstration.  
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